Reviews
Real Feedback from Our Valued Customers
Welcome to our reviews page! At Modern Comfort, we're proud of the heating and cooling solutions we provide to both residential and commercial customers across Maryland and Pennsylvania. Here, you can read genuine reviews from our customers and understand why they trust us for their HVAC needs.
Recent Jobs and Reviews
Job Locations and Reviews
Excellent Service
tightened plumbing fittings
warranty repair mitsubishi
Pm ac
ch3cked furnace for customer
Owner
clean and serviced a ThermoPride
clean and serviced a New Yorker HGS
Ac pm
Excellent service
We thank you for sharing your experience with us.
Tune up air conditioning
clean and serviced a New Yorker FR-122
Too much heat
I have had problems in the past with very poor service with techs not doing their job and now want certain techs to do my work. Last call in I was advised I couldn't request a certain tech but upon insistence Matt was scheduled. Matt does a great job unlike some of the past techs. Keep this in mind.
Thank you for your review and feedback Jerry. We have updated your account to reflect the preference of having Matt come out when service work is needed. We apologize for the frustration and appreciate your continued business.
Service was good, however, we received a text that service person was en route at 11:15. After 12:00 he had not arrived. We called the office who had a hard time contacting dispatch. Was told repair person had to return to office, possibly to get a part. A different person, showed up around 1:30. He did well.
Thank you for your review. We appreciate your feedback and apologize for the inconvenience and communication breakdown. We are happy to hear that the technician that did show up provided satisfactory service. If there is anything else we can help with in the future, please let us know.
annually pm on boiler
ordered part for heat pump
performed yearly preventive maintenance
Ac Preventative Maintenance
comfort maker ac eldersburg
he is very good at his JOB
Thank you for your kind words, Dennis! We appreciate your feedback and are glad to hear that you had a positive experience with Byron.
annual heat pump tune-up
Pm heat pump
Replacing stove pipe
Tune up air conditioning
AC Preventative Maintenance
clean and serviced a New Yorker FR-122
cleared condensate line
annual heat pump maintenance
performed yearly maintenance
jerry
Water leak
oil Furnace Preventative Maintenance
He was very professional and pleasant !
Thank you for your kind words! We're glad to hear that you had a great experience with our technician.
clean and serviced a EK-Ascent
replaced furnace fan relay and thermostat
doing Annual Mentenace on a Bryant system
Oil leak
part replacement on gas furnace
Everything was done to satisfaction!
Thank you for your 5-star review! We appreciate your feedback and are glad we could meet your expectations.
Thorough inspection.
Thank you for your 4-star review, Douglas! We appreciate your feedback. Please let us know if there is anything we can improve on to make this a 5-star review.
Great service!
Thank you for your kind words! We appreciate your business.
Too much heat
AC Preventative Maintenance
annual air conditioner and heat pump maintenance
Excellent Sergice
We are grateful for you taking the time to leave us a review.
no ac , diagnosed and made proper repairs, replaced indoor coil
Oil burner tune ups
Scotty and Neil were fantastic and really knew what they were doing! Appreciate their professionalism, and patience with the issue! Thanks guys!
Thank you for your kind words! We appreciate your business and are happy to hear that you received excellent service.
repaired generator
annual service trianco boiler
Tune up air conditioner
Called before coming. Arrived on time. Worked methodically. Did everything required. Courteous. Happy with his service.
Thank you for your kind words! We're glad to hear that you had a great experience with our service. We appreciate your business and look forward to serving you again in the future.
repaired wiring on commercial rooftop air conditioner
Prompt service, excellent service & good manners
Thank you for your kind words! We appreciate your business.
annual service on triangle wall hung gas unit
Too much heat
2-Heat Pumps Preventative Maintenance
Dalton is fantastic!! Extremely thorough and diligent in what he does - m glad that he was out to get us all ready for A/C season!!
Thank you for your kind words! We're glad to hear that you're satisfied with Dalton's work. We appreciate your business.
Excellent Service
We thank you for sharing your experience with us.
Leaking oil pump filter
Thank you for your review, Chuck! We appreciate your feedback and business.
Our technician called to say he was on the way and came in the allotted time window. He was polite and did a good job.
Thank you for your kind words! We appreciate your feedback and are glad to hear that you had a positive experience with our technician.
Very quick, knowledgeable,polite. Good job
Thank you for your kind words! We appreciate your feedback and are glad to hear that you were provided with excellent service.
Very personable and conscientious. Explained the tasks performed clearly and was focused on the job.
Thank you for your kind words! We appreciate your feedback and are committed to providing prompt and professional service to all of our customers.
Excellent
Thank you so much for taking the time to leave us a review!
Excellent
We really appreciate you taking the time to leave us a review
Very polite, knowledgeable young man. Quickly assessed the problems, corrected the issues and cleaned up the oil. Highly recommend.
Thank you for your kind words! We appreciate your business and recommendation.
Crew was very professional. Cleaned up completely. Edward went over all parts of the new system and offered to help program the thermostat. Their use of drop clothes and foot coverings in the house kept the inside very clean. I would recommend this crew for any installation
Thank you for the 5-star review! We appreciate your feedback and are glad to hear that Edward and his team provided excellent service.
Overall, satisfied. I wish you would contact me in the early heating season to do my furnace servicing and cleaning instead of April.
Thank you for your review, David! We appreciate your feedback and will update your account so that we come out closer to the heating season in the future. If there is anything else you need, please let us know.
The tech arrived asscheduled and went right to work. Very courteous and professional. provided good feedback.
Thank you for your kind words, Griffith! We appreciate your business and are happy to hear that you were provided with excellent service.
Terrance was great! He thoroughly checked everything in my house and dealt with my dogs being obnoxious.
Thank you for your kind words, JESS! We appreciate your feedback and are glad to hear that you had a great experience with Terrance. We appreciate your business.
Knew the situation coming in as problem was pre-existing Had two resolutions within 15
Thank you for your kind words! We appreciate your business and are glad we could resolve the issue quickly and efficiently.
Great job. Very knowledgeable. Friendly and courteous service.
Great job. Very knowledgeable. Friendly and courteous service.
Thank you for your kind words! We're glad we could help you with your heat pump service. If you have any more questions or need assistance in the future, please don't hesitate to reach out to us.
Scottie has been coming to my home for the last 10 years and I ABSOLUTELY TRUST HIS SERVICE!!! He has always been extremely polite, punctual and a TRUSTED WORKER! I cannot say enough about this young man. When it's time for my yearly service i ALWAYS REQUEST SCOTTIE BECAUSE WE TRUST HIM AND HE ALWAYS DOES AN OUTSTANDING JOB. AND IN TODAYS WORK PLACE THAT IS EXTREMELY RARE AND HARD TO FIND. On a scale from 1-10 we give Scottie a 20!!!!!!!! Great guy!!!
Thank you for your kind words, Bernadette! Scottie is a valued member of our team, and we are grateful for your trust in his service. We look forward to continuing to provide you with excellent service for many years to come.
Dalton and the gentleman that was with him were both very polite. Process was very efficient.
Thank you for your kind words, Stephanie! We appreciate your feedback and are glad to hear that you had a great experience with our service.
Always pleased with having Byron at our home servicing our furnace and air conditioning.
Thank you for your kind words, MICHAEL! We appreciate your business and look forward to serving you again soon.
Gerald came timely....and did a great job again looking at everything and making sure all went well....looking forward to a cool summer.
Thank you for your kind words, McCarthy. We appreciate your business and look forward to serving you again soon.
Great service. friendly!
Thank you for your 5-star review, Julie! We appreciate your feedback and business!
Fred was nice, explained everything well and didn't make me feel dumb for not changing the filter often enough.
Thank you for your review! We appreciate your feedback and are glad to hear that Fred was able to help you. We will make sure to pass along your kind words to him.
Matt was outstanding. Very thoughtful. Very helpful. Very knowledgeable
Thank you for your kind words, Michael! We're glad to hear that you had a great experience with Matt. We appreciate your feedback and will be sure to pass it along to him.
He is very knowledgeable
Thank you for your kind words! We appreciate your business.
Anthony was even able to arrive early with notification. His service for our 2 air conditioner systems was fast and competent. He was happy to discuss what he was finding and give guidance on keeping our systems working properly. Very satisfied with service.
Thank you for your kind words, Clark! We're glad to hear that you're satisfied with our service. We appreciate your business and look forward to serving you again in the future.
Dalton took time to explain things while performing the inspection and service.
Thank you for your kind words, David! We appreciate your business and are happy to hear that you were satisfied with Daltons service.
We are always happy with the thorough service Modern Comfort provides!
Thank you for your kind words, JD! We appreciate your business and look forward to serving you again soon.
Great tech, absurd pricing.
Thank you for your review! We appreciate your feedback and will take it into consideration as we continue to improve our services.
Professional and informative
Thank you for your 5-star review! We appreciate your feedback and are happy to hear you were provided with excellent service.
I've been dealing with Modern Comfort for three years and up until recently all I've had them do was the yearly inspection of my oil burner. Recently I discovered a leak in the pressure relief valve. I called an they had someone out to look at it with 2 days. They diagnosed the problem and returned 3 days later. At no time was the boiler disabled so I think the timing was reasonable. Joe the tech did an amazing and relatively quick job and now everything is back to normal. I'm a little disappointed they didn't catch the leaky relief valve during their last inspection 3 months ago. From the rust on it, it looked like it wasn't something that just started. Would have saved me the service charge for the diagnosis. Overall I'm pretty happy with the service. Quick, courteous and competent.
Thank you for your review! We appreciate your feedback and are glad we were able to resolve the issue quickly and efficiently.
Good service
Thank you so much for taking the time to leave us a review!
Steve was helpful and considerate in a technically difficult situation
Thank you for your kind words, Susan! We appreciate your business and are glad to hear that Steve was helpful during a difficult situation.
Needed an unexpected service call because my heat stopped working. I was fit into the schedule early in the same day and the tech worked around my pre-existing appointment.
Thank you for your review! We appreciate your feedback and are glad we were able to get your heat working again quickly.
Great company, they are easy to work with, upfront and honest.
Thank you for your kind words! We appreciate your business and feedback.
Excellent Service! Took care of problem right away
Thank you for your kind words! We appreciate your business and are happy to hear that your problem was resolved quickly.
Great job as usual. I've used this outfit for decades.
Thank you for your kind words! We appreciate your continued support and business.