FAQs 2019-02-01T09:55:35-04:00
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FAQs

Payment Questions

Do you have any customer discounts?

Yes. We offer a $.03 per gallon discount for senior citizens (60 or older) and military members. Call Customer Service at 410-665-1660 for details.

Can I view my account balance and make a payment online?

Yes! Use Online Account Access to view your account information, check your balance, make payments, and more! It’s like having a Customer Service Representative with you 24/7!

Is paying online secure?

Yes. The payment and personal information you provide to us in the course of business are protected and safe. Our Secure Layer (SSL) software is the industry standard and is among the best available today for secure commerce transactions. It encrypts all your personal information, including credit card number, name and address, so that it cannot be read over the Internet.

Do I have to pay for my heating oil delivery all at once, or can I pay over time?

Our popular Monthly Payment Plan option allows you to divide the estimated cost of your heating oil deliveries into lower equal monthly payments. Customers also have the option of paying for their entire heating oil delivery within 30 days, but most people prefer to spread this cost out, especially if they receive multiple winter deliveries spaced within a short period of time. There are no finance charges, and we even pay you interest on credit balances you accumulate during the season!

Can I include the cost of a service plan into my monthly payment plan for my heating oil?

Yes. In addition to dividing your anticipated heating oil costs into equal monthly payments, you may also include your service plans.

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