Reviews

Real Feedback from Our Valued Customers

Welcome to our reviews page! At Modern Comfort, we're proud of the heating and cooling solutions we provide to both residential and commercial customers across Maryland and Pennsylvania. Here, you can read genuine reviews from our customers and understand why they trust us for their HVAC needs.

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 1507 customer reviews

Customers say: The reviews exhibit a positive sentiment, with a majority of customers expressing satisfaction with the services provided. The technicians are described as professional, polite, friendly, knowledgeable, and helpful. Customers appreciate the thoroughness of the inspections and the explanations provided. Positive reviews also mention the timeliness of the service, the efficiency of the work, and the courteous and respectful behavior of the technicians. There are a few negative reviews, but they are much less in number and focus on minor issues or scheduling conflicts. Overall, the sentiment is positive, with customers expressing gratitude and satisfaction with the services provided by the company.

Job Locations and Reviews

Review
Great service!
Alan - Upperco, MD 21155
Miles A.
Miles A. Checked in
Too much heat
Westminster, MD 21157
Byron  E.
Byron E. Checked in
AC Preventative Maintenance
Westminster, MD 21157
Andrew K.
Andrew K. Checked in
annual air conditioner and heat pump maintenance
Damascus, MD 20872
Review
Excellent Sergice
Chris - Manchester, MD 21102
Matthew M.
Matthew M. Checked in
no ac , diagnosed and made proper repairs, replaced indoor coil
Manchester, MD 21102
Fred C.
Fred C. Checked in
Oil burner tune ups
Hampstead, MD 21074
Dalton F.
Dalton F. Checked in
Glyndon, MD 21071
Review
Scotty and Neil were fantastic and really knew what they were doing! Appreciate their professionalism, and patience with the issue! Thanks guys!
Donna - Parkton, MD 21120
Jeremy  C.
Jeremy C. Checked in
Hegins, PA 17938
Anthony scott Z.
Anthony scott Z. Checked in
repaired generator
Parkton, MD 21120
Steve D.
Steve D. Checked in
annual service trianco boiler
Bainbridge, PA 17502
Miles A.
Miles A. Checked in
Tune up air conditioner
Westminster, MD 21157
Review
Called before coming. Arrived on time. Worked methodically. Did everything required. Courteous. Happy with his service.
ONKAR - Stevenson, MD 21153
Andrew K.
Andrew K. Checked in
repaired wiring on commercial rooftop air conditioner
Eldersburg, MD 21784
Review
Prompt service, excellent service & good manners
Donna - Hershey, PA 17033
Response from Modern Comfort:

Thank you for your kind words! We appreciate your business.

Steve D.
Steve D. Checked in
annual service on triangle wall hung gas unit
Hershey, PA 17033
Damion S.
Damion S. Checked in
Too much heat
Hershey, PA 17033
Byron  E.
Byron E. Checked in
2-Heat Pumps Preventative Maintenance
Stevenson, MD 21153
Fred C.
Fred C. Checked in
Ac pm
Westminster, MD 21157
Kenneth R.
Kenneth R. Checked in
clean and serviced a SlantFin
Halifax, PA 17032
Review
Dalton is fantastic!! Extremely thorough and diligent in what he does - m glad that he was out to get us all ready for A/C season!!
Marc - Glyndon, MD 21071
Response from Modern Comfort:

Thank you for your kind words! We're glad to hear that you're satisfied with Dalton's work. We appreciate your business.

Damion S.
Damion S. Checked in
Pm New Yorker boiler
Hershey, PA 17033
Dalton F.
Dalton F. Checked in
Glyndon, MD 21071
Fred C.
Fred C. Checked in
Ac pm
Westminster, MD 21157
Kenneth R.
Kenneth R. Checked in
clean and serviced a warm air furnace
Halifax, PA 17032
Miles A.
Miles A. Checked in
Inspection for mold
Westminster, MD 21157
Review
Excellent Service
Soderstrom - Westminster, MD 21157
Response from Modern Comfort:

We thank you for sharing your experience with us.

Review
Leaking oil pump filter
Chuck - Manchester, MD 21102
Response from Modern Comfort:

Thank you for your review, Chuck! We appreciate your feedback and business.

Matthew M.
Matthew M. Checked in
oil leak , diagnosed and made proper repairs
Manchester, MD 21102
Review
Our technician called to say he was on the way and came in the allotted time window. He was polite and did a good job.
Maureen - Hampstead, MD 21074
Response from Modern Comfort:

Thank you for your kind words! We appreciate your feedback and are glad to hear that you had a positive experience with our technician.

Fred C.
Fred C. Checked in
No ac call
Gettysburg, PA 17325
Damion S.
Damion S. Checked in
No hot water
Williamstown, PA 17098
Review
Very quick, knowledgeable,polite. Good job
Janice - Palmyra, PA 17078
Response from Modern Comfort:

Thank you for your kind words! We appreciate your feedback and are glad to hear that you were provided with excellent service.

New install
New install
Juan  L.
Juan L. Checked in
New install
Westminster, MD 21157
Byron  E.
Byron E. Checked in
AC Preventative Maintenance
Westminster, MD 21157
Damion S.
Damion S. Checked in
Pm New Yorker hgs
Palmyra, PA 17078
Review
Very personable and conscientious. Explained the tasks performed clearly and was focused on the job.
DAVID - Westminster, MD 21157
Response from Modern Comfort:

Thank you for your kind words! We appreciate your feedback and are committed to providing prompt and professional service to all of our customers.

Miles A.
Miles A. Checked in
Replaced thermostat.
Westminster, MD 21157
Kenneth R.
Kenneth R. Checked in
clean and serviced a pk-400
Tower City, PA 17980
Dalton F.
Dalton F. Checked in
Preventive Maintenance Oil Burner and AC
Hampstead, MD 21074
Andrew K.
Andrew K. Checked in
Air conditioner tune-up
Sykesville, MD 21784
Byron  E.
Byron E. Checked in
AC Preventative Maintenance
Westminster, MD 21157
Byron  E.
Byron E. Checked in
AC Preventative Maintenance
Westminster, MD 21157
Damion S.
Damion S. Checked in
Replacement parts
Palmyra, PA 17078
Fred C.
Fred C. Checked in
Installed gas valve
Westminster, MD 21157
Kenneth R.
Kenneth R. Checked in
clean and serviced a warm air furnace
Pine Grove, PA 17963
Dalton F.
Dalton F. Checked in
Hampstead, MD 21074
Byron  E.
Byron E. Checked in
AC Preventative Maintenance
Westminster, MD 21157
Ralph S.
Ralph S. Checked in
Completed maintenance on multiple heat pump systems, found a few bad capacitors, and got replaced at the customers convenience.
Westminster, MD 21157
Review
Excellent
Customer - Hampstead, MD 21074
Response from Modern Comfort:

Thank you so much for taking the time to leave us a review!

Miles A.
Miles A. Checked in
Tune up air conditioner
Hampstead, MD 21074
Review
Excellent
Tom - Hegins, PA 17938
Response from Modern Comfort:

We really appreciate you taking the time to leave us a review

Kenneth R.
Kenneth R. Checked in
clean and serviced a New Yorker Fr-147
Tower City, PA 17980
Jeremy  C.
Jeremy C. Checked in
annual preventative maintenance on Efm oil fired boiler.
Hegins, PA 17938
Review
Very polite, knowledgeable young man. Quickly assessed the problems, corrected the issues and cleaned up the oil. Highly recommend.
David - Manchester, MD 21102
Response from Modern Comfort:

Thank you for your kind words! We appreciate your business and recommendation.

Fred C.
Fred C. Checked in
Heat pump maintenance
Manchester, MD 21102
Dalton F.
Dalton F. Checked in
Oil Leak
Manchester, MD 21102
Matthew M.
Matthew M. Checked in
performed preventive maintenance
Westminster, MD 21157
Kenneth R.
Kenneth R. Checked in
clean and serviced an efm 600
Tower City, PA 17980
Byron  E.
Byron E. Checked in
AC Preventative Maintenance
Westminster, MD 21157
Bill F.
Bill F. Checked in
Marriottsville, MD 21104
Jeremy  C.
Jeremy C. Checked in
annual preventative maintenance on EFM oil fired boiler.
Hegins, PA 17938
Review
Crew was very professional. Cleaned up completely. Edward went over all parts of the new system and offered to help program the thermostat. Their use of drop clothes and foot coverings in the house kept the inside very clean. I would recommend this crew for any installation
Thomas - Westminster, MD 21158
Response from Modern Comfort:

Thank you for the 5-star review! We appreciate your feedback and are glad to hear that Edward and his team provided excellent service.

Review
Overall, satisfied. I wish you would contact me in the early heating season to do my furnace servicing and cleaning instead of April.
DAVID - Hampstead, MD 21074
Response from Modern Comfort:

Thank you for your review, David! We appreciate your feedback and will update your account so that we come out closer to the heating season in the future. If there is anything else you need, please let us know.

Review
The tech arrived asscheduled and went right to work. Very courteous and professional. provided good feedback.
Griffith - Pikesville, MD 21208
Response from Modern Comfort:

Thank you for your kind words, Griffith! We appreciate your business and are happy to hear that you were provided with excellent service.

Review
Terrance was great! He thoroughly checked everything in my house and dealt with my dogs being obnoxious.
JESS - Pikesville, MD 21208
Response from Modern Comfort:

Thank you for your kind words, JESS! We appreciate your feedback and are glad to hear that you had a great experience with Terrance. We appreciate your business.

Terrance C.
Terrance C. Checked in
performed maintenance on ac units
Pikesville, MD 21208
Review
Knew the situation coming in as problem was pre-existing Had two resolutions within 15
Tyler - Tower City, PA 17980
Response from Modern Comfort:

Thank you for your kind words! We appreciate your business and are glad we could resolve the issue quickly and efficiently.

Review
Great job. Very knowledgeable. Friendly and courteous service.
Bill - Tower City, PA 17980
Review
Great job. Very knowledgeable. Friendly and courteous service.
BILL - Tower City, PA 17980
Response from Modern Comfort:

Thank you for your kind words! We're glad we could help you with your heat pump service. If you have any more questions or need assistance in the future, please don't hesitate to reach out to us.

Review
Scottie has been coming to my home for the last 10 years and I ABSOLUTELY TRUST HIS SERVICE!!! He has always been extremely polite, punctual and a TRUSTED WORKER! I cannot say enough about this young man. When it's time for my yearly service i ALWAYS REQUEST SCOTTIE BECAUSE WE TRUST HIM AND HE ALWAYS DOES AN OUTSTANDING JOB. AND IN TODAYS WORK PLACE THAT IS EXTREMELY RARE AND HARD TO FIND. On a scale from 1-10 we give Scottie a 20!!!!!!!! Great guy!!!
Bernadette - Sykesville, MD 21784
Response from Modern Comfort:

Thank you for your kind words, Bernadette! Scottie is a valued member of our team, and we are grateful for your trust in his service. We look forward to continuing to provide you with excellent service for many years to come.

Review
Dalton and the gentleman that was with him were both very polite. Process was very efficient.
Stephanie - Eldersburg, MD 21784
Response from Modern Comfort:

Thank you for your kind words, Stephanie! We appreciate your feedback and are glad to hear that you had a great experience with our service.

Review
Always pleased with having Byron at our home servicing our furnace and air conditioning.
MICHAEL - Eldersburg, MD 21784
Response from Modern Comfort:

Thank you for your kind words, MICHAEL! We appreciate your business and look forward to serving you again soon.

Review
Gerald came timely....and did a great job again looking at everything and making sure all went well....looking forward to a cool summer.
Mccarthy - Towson, MD 21204
Response from Modern Comfort:

Thank you for your kind words, McCarthy. We appreciate your business and look forward to serving you again soon.

Review
Great service. friendly!
Julie - Annville, PA 17003
Response from Modern Comfort:

Thank you for your 5-star review, Julie! We appreciate your feedback and business!

Review
Fred was nice, explained everything well and didn't make me feel dumb for not changing the filter often enough.
Jesse - Westminster, MD 21158
Response from Modern Comfort:

Thank you for your review! We appreciate your feedback and are glad to hear that Fred was able to help you. We will make sure to pass along your kind words to him.

Review
Matt was outstanding. Very thoughtful. Very helpful. Very knowledgeable
Michael - Westminster, MD 21157
Response from Modern Comfort:

Thank you for your kind words, Michael! We're glad to hear that you had a great experience with Matt. We appreciate your feedback and will be sure to pass it along to him.

Review
He is very knowledgeable
Andrew - Jonestown, PA 17038
Response from Modern Comfort:

Thank you for your kind words! We appreciate your business.

Review
Anthony was even able to arrive early with notification. His service for our 2 air conditioner systems was fast and competent. He was happy to discuss what he was finding and give guidance on keeping our systems working properly. Very satisfied with service.
Clark - Baltimore, MD 21207
Response from Modern Comfort:

Thank you for your kind words, Clark! We're glad to hear that you're satisfied with our service. We appreciate your business and look forward to serving you again in the future.

Review
Dalton took time to explain things while performing the inspection and service.
David - Taneytown, MD 21787
Response from Modern Comfort:

Thank you for your kind words, David! We appreciate your business and are happy to hear that you were satisfied with Daltons service.

Review
We are always happy with the thorough service Modern Comfort provides!
JD - Sykesville, MD 21784
Response from Modern Comfort:

Thank you for your kind words, JD! We appreciate your business and look forward to serving you again soon.

Review
Great tech, absurd pricing.
Jimmy - Westminster, MD 21157
Response from Modern Comfort:

Thank you for your review! We appreciate your feedback and will take it into consideration as we continue to improve our services.

Review
Professional and informative
Lilia - Timonium, MD 21093
Response from Modern Comfort:

Thank you for your 5-star review! We appreciate your feedback and are happy to hear you were provided with excellent service.

Review
I've been dealing with Modern Comfort for three years and up until recently all I've had them do was the yearly inspection of my oil burner. Recently I discovered a leak in the pressure relief valve. I called an they had someone out to look at it with 2 days. They diagnosed the problem and returned 3 days later. At no time was the boiler disabled so I think the timing was reasonable. Joe the tech did an amazing and relatively quick job and now everything is back to normal. I'm a little disappointed they didn't catch the leaky relief valve during their last inspection 3 months ago. From the rust on it, it looked like it wasn't something that just started. Would have saved me the service charge for the diagnosis. Overall I'm pretty happy with the service. Quick, courteous and competent.
Cohan - Baltimore, MD 21239
Response from Modern Comfort:

Thank you for your review! We appreciate your feedback and are glad we were able to resolve the issue quickly and efficiently.

Review
Good service
Baker - Manchester, MD 21102
Response from Modern Comfort:

Thank you so much for taking the time to leave us a review!

Review
Steve was helpful and considerate in a technically difficult situation
Susan - Hershey, PA 17033
Response from Modern Comfort:

Thank you for your kind words, Susan! We appreciate your business and are glad to hear that Steve was helpful during a difficult situation.

Review
Needed an unexpected service call because my heat stopped working. I was fit into the schedule early in the same day and the tech worked around my pre-existing appointment.
Sonja - Westminster, MD 21158
Response from Modern Comfort:

Thank you for your review! We appreciate your feedback and are glad we were able to get your heat working again quickly.

Review
Great company, they are easy to work with, upfront and honest.
BARBIE - Elizabethville, PA 17023
Response from Modern Comfort:

Thank you for your kind words! We appreciate your business and feedback.

Review
Excellent Service! Took care of problem right away
Smith - Hampstead, MD 21074
Response from Modern Comfort:

Thank you for your kind words! We appreciate your business and are happy to hear that your problem was resolved quickly.

Review
Great job as usual. I've used this outfit for decades.
Michael - New Market, MD 21774
Response from Modern Comfort:

Thank you for your kind words! We appreciate your continued support and business.

Review
Great service from Byron! Arrived on time, friendly, answered my questions & completed 'maintenance' in a timely manner. Highly recommend!!
DANA - Westminster, MD 21157
Response from Modern Comfort:

Thank you for your kind words, DANA! We're glad to hear that you had a great experience with our service. We appreciate your recommendation and look forward to serving you again in the future.

Review
Technician did an excellent job and was very friendly.
Perdieu - Parkton, MD 21120
Response from Modern Comfort:

Thank you for your kind words! We're glad to hear that you had a great experience with our technician. We appreciate your feedback and look forward to serving you again in the future.

Review
Great service
Mappy55 - Manchester, MD 21102
Response from Modern Comfort:

Thank you for your 5-star review! We appreciate your business.

Review
Damion was very nice person, and knew his job and answered all my questions. He did a great job .
Michael Easterday - Hershey, PA 17033
Response from Modern Comfort:

Thank you for your kind words, Michael. We're glad to hear that Damion was able to assist you with your questions and provide excellent service. We appreciate your feedback and business.

Review
Gerald was very professional and thorough. He did a great job inspecting my furnace and heat pump. He was also very polite and friendly,
Six - White Hall, MD 21161
Response from Modern Comfort:

Thank you for your kind words! We appreciate your business and are happy to hear that Gerald provided excellent and friendly service.

Review
Great job-fast, thorough, explained everything fully. Very nice and courteous as well
Michael - Westminster, MD 21157
Response from Modern Comfort:

Thank you for your kind words! We appreciate your feedback and are happy to hear you received excellent service.

Review
Great Service
JUDY - Manchester, MD 21102
Response from Modern Comfort:

We really appreciate you taking the time to share your feedback and leaving us a review.

Review
Kenneth was extremely helpful and knowledgeable.
SUSAN - Hershey, PA 17033
Response from Modern Comfort:

Thank you for your kind words, SUSAN! We're glad to hear that Kenneth was able to provide you with excellent service. We appreciate your feedback and business!

Review
Very nice and professional.
Stacey - New Market, MD 21774
Response from Modern Comfort:

Thank you for your kind words! We appreciate your business and are glad to hear that you received excellent service.