Reviews
Real Feedback from Our Valued Customers
Welcome to our reviews page! At Modern Comfort, we're proud of the heating and cooling solutions we provide to both residential and commercial customers across Maryland and Pennsylvania. Here, you can read genuine reviews from our customers and understand why they trust us for their HVAC needs.
Recent Jobs and Reviews
Job Locations and Reviews
Overall, satisfied. I wish you would contact me in the early heating season to do my furnace servicing and cleaning instead of April.
The tech arrived asscheduled and went right to work. Very courteous and professional. provided good feedback.
Terrance was great! He thoroughly checked everything in my house and dealt with my dogs being obnoxious.
performed maintenance on ac units
Checked Heatpump
performed maintenance on AC
Knew the situation coming in as problem was pre-existing Had two resolutions within 15
Check system
identified mini split problem
installation of a 2 ton Mitsubishi heatpump
boiler Preventative Maintenance
Great job. Very knowledgeable. Friendly and courteous service.
Great job. Very knowledgeable. Friendly and courteous service.
Check system
added the correct amount of refrigerant to outdoor unit
Scottie has been coming to my home for the last 10 years and I ABSOLUTELY TRUST HIS SERVICE!!! He has always been extremely polite, punctual and a TRUSTED WORKER! I cannot say enough about this young man. When it's time for my yearly service i ALWAYS REQUEST SCOTTIE BECAUSE WE TRUST HIM AND HE ALWAYS DOES AN OUTSTANDING JOB. AND IN TODAYS WORK PLACE THAT IS EXTREMELY RARE AND HARD TO FIND. On a scale from 1-10 we give Scottie a 20!!!!!!!! Great guy!!!
AC Preventative Maintenance
No hot water
boiler plug was not plugged in properly
Dalton and the gentleman that was with him were both very polite. Process was very efficient.
Thank you for your kind words, Stephanie! We appreciate your feedback and are glad to hear that you had a great experience with our service.
annual P/M on Bryant Hot Air furnace.
performed annually pm
Soot and smoke
cleaned up a forte solaia that was set up wrong
Carrier ac upperco
filter change
p/m Miller Hot air trailer furnace.
repaired pool heater control
Always pleased with having Byron at our home servicing our furnace and air conditioning.
Thank you for your kind words, MICHAEL! We appreciate your business and look forward to serving you again soon.
Gerald came timely....and did a great job again looking at everything and making sure all went well....looking forward to a cool summer.
Thank you for your kind words, McCarthy. We appreciate your business and look forward to serving you again soon.
clean and serviced a New Yorker FR-122
Heat pump maintenance
Great service. friendly!
Thank you for your 5-star review, Julie! We appreciate your feedback and business!
AC Preventative Maintenance
installed a new ac coil with outdoor unit and humidifier
annual service on boiler and ac
installed new ac coil and outdoor unit with a humidifier
gave quote for zone valves
American standard ac westminster md
Fred was nice, explained everything well and didn't make me feel dumb for not changing the filter often enough.
Thank you for your review! We appreciate your feedback and are glad to hear that Fred was able to help you. We will make sure to pass along your kind words to him.
AC Preventative Maintenance
No ac call
fixed tank Guage
clean and serviced a New Yorker Fr-147
Clean and service boiler
No ac call
clean and serviced a New Yorker HGS
boiler Preventative Maintenance
Clean and service boiler
Matt was outstanding. Very thoughtful. Very helpful. Very knowledgeable
Thank you for your kind words, Michael! We're glad to hear that you had a great experience with Matt. We appreciate your feedback and will be sure to pass it along to him.
no ac
He is very knowledgeable
Thank you for your kind words! We appreciate your business.
Anthony was even able to arrive early with notification. His service for our 2 air conditioner systems was fast and competent. He was happy to discuss what he was finding and give guidance on keeping our systems working properly. Very satisfied with service.
Thank you for your kind words, Clark! We're glad to hear that you're satisfied with our service. We appreciate your business and look forward to serving you again in the future.
Dalton took time to explain things while performing the inspection and service.
Thank you for your kind words, David! We appreciate your business and are happy to hear that you were satisfied with Daltons service.
We are always happy with the thorough service Modern Comfort provides!
Thank you for your kind words, JD! We appreciate your business and look forward to serving you again soon.
Great tech, absurd pricing.
Thank you for your review! We appreciate your feedback and will take it into consideration as we continue to improve our services.
Professional and informative
Thank you for your 5-star review! We appreciate your feedback and are happy to hear you were provided with excellent service.
I've been dealing with Modern Comfort for three years and up until recently all I've had them do was the yearly inspection of my oil burner. Recently I discovered a leak in the pressure relief valve. I called an they had someone out to look at it with 2 days. They diagnosed the problem and returned 3 days later. At no time was the boiler disabled so I think the timing was reasonable. Joe the tech did an amazing and relatively quick job and now everything is back to normal. I'm a little disappointed they didn't catch the leaky relief valve during their last inspection 3 months ago. From the rust on it, it looked like it wasn't something that just started. Would have saved me the service charge for the diagnosis. Overall I'm pretty happy with the service. Quick, courteous and competent.
Thank you for your review! We appreciate your feedback and are glad we were able to resolve the issue quickly and efficiently.
Good service
Thank you so much for taking the time to leave us a review!
Steve was helpful and considerate in a technically difficult situation
Thank you for your kind words, Susan! We appreciate your business and are glad to hear that Steve was helpful during a difficult situation.
Needed an unexpected service call because my heat stopped working. I was fit into the schedule early in the same day and the tech worked around my pre-existing appointment.
Thank you for your review! We appreciate your feedback and are glad we were able to get your heat working again quickly.
Great company, they are easy to work with, upfront and honest.
Thank you for your kind words! We appreciate your business and feedback.
Excellent Service! Took care of problem right away
Thank you for your kind words! We appreciate your business and are happy to hear that your problem was resolved quickly.
Great job as usual. I've used this outfit for decades.
Thank you for your kind words! We appreciate your continued support and business.
Great service from Byron! Arrived on time, friendly, answered my questions & completed 'maintenance' in a timely manner. Highly recommend!!
Thank you for your kind words, DANA! We're glad to hear that you had a great experience with our service. We appreciate your recommendation and look forward to serving you again in the future.
Technician did an excellent job and was very friendly.
Thank you for your kind words! We're glad to hear that you had a great experience with our technician. We appreciate your feedback and look forward to serving you again in the future.
Great service
Thank you for your 5-star review! We appreciate your business.
Damion was very nice person, and knew his job and answered all my questions. He did a great job .
Thank you for your kind words, Michael. We're glad to hear that Damion was able to assist you with your questions and provide excellent service. We appreciate your feedback and business.
Gerald was very professional and thorough. He did a great job inspecting my furnace and heat pump. He was also very polite and friendly,
Thank you for your kind words! We appreciate your business and are happy to hear that Gerald provided excellent and friendly service.
Great job-fast, thorough, explained everything fully. Very nice and courteous as well
Thank you for your kind words! We appreciate your feedback and are happy to hear you received excellent service.
Great Service
We really appreciate you taking the time to share your feedback and leaving us a review.
Kenneth was extremely helpful and knowledgeable.
Thank you for your kind words, SUSAN! We're glad to hear that Kenneth was able to provide you with excellent service. We appreciate your feedback and business!
Very nice and professional.
Thank you for your kind words! We appreciate your business and are glad to hear that you received excellent service.
Very well arranged visit and service.Technician was very thorough in his review of our system and needs.
Thank you for your kind words! We appreciate your feedback and are committed to providing the best service possible. We will continue to work hard to ensure that your system is running smoothly.
Did a awesome job!
Thank you for your kind words! We're glad we could assist you. If you have any more questions or need further assistance, please don't hesitate to reach out.
Very nice young man. Very helpful and respectful. Great worker
Thank you for your kind words! We appreciate your business and are happy to hear you provided with excellent service.
Great service!
We appreciate your feedback and are grateful for your review.
Very professional and thorough maintenance of our system.
Thank you for your kind words! We appreciate your business and are happy to hear that you were provided with excellent service.
Timely arrival, steady work, completion of work in good time
Thank you for the 5-star review, Debra! We appreciate your business and look forward to serving you again soon.
Damion was very polite and professional with my service cash today. I appreciate the efforts, thank you.
Thank you for your kind words, Jesse! We appreciate your business and look forward to serving you again soon.
Eddie was very knowledgeable and helpful. He explained the system and made sure we understood everything. We found him very professional.
Thank you for your kind words, Robert! We're glad to hear that you had a great experience with Eddie. We appreciate your feedback and business.
Byron was very pleasant and conscientious.
Thank you for your kind words, TOM! We appreciate your long-time support and loyalty.
Service tech was friendly and professional!
Thank you for your kind words! We appreciate your business and look forward to serving you again.
Byron was friendly, knowledgeable, diligent & professional.
Thank you for your kind words, ROBERT. We appreciate your feedback and are glad to hear that you had a great experience with Byron. We will be sure to pass along your compliments to him.
Matt was absolutely wonderful and very helpful
Thank you for your kind words! We appreciate your business and look forward to serving you again.
Bill has serviced our systems before and he is always prompt, professional but also cordial. He is thorough and takes the time to explain in simple terms what was done. Don't ever lose this guy!
Thank you for your kind words, James! We appreciate your business and are happy to hear that Bill continues provide excellent service for you.
Fred has been our technician in the past, and he has always given excellent service coupled with courtesy and respect.
Thank you for your kind words, James! We appreciate your business and look forward to serving you again.
Great 😊
Thank you for your review! We're always looking for ways to improve, and your feedback is helpful in that regard.