Reviews

Real Feedback from Our Valued Customers

Welcome to our reviews page! At Modern Comfort, we're proud of the heating and cooling solutions we provide to both residential and commercial customers across Maryland and Pennsylvania. Here, you can read genuine reviews from our customers and understand why they trust us for their HVAC needs.

Recent Jobs and Reviews

Rated 5.0 out of 5 stars based on 1156 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The reviewers frequently mention the professionalism, courtesy, and expertise of the technicians, expressing gratitude for their assistance. Positive reviews often highlight the thoroughness of the inspections, the efficiency of the repairs, and the friendly and informative nature of the technicians. Customers appreciate the prompt arrival of the technicians, their ability to solve problems, and their clear explanations of the issues and solutions. The technicians' politeness and knowledge are also frequently praised. Negative reviews are relatively few in number and primarily focus on minor issues such as delayed arrival times or a lack of communication regarding maintenance reports. However, even in these cases, the technicians' professionalism and willingness to address concerns are acknowledged. Overall, the reviews suggest that Modern Comfort provides reliable and efficient HVAC services, with a focus on customer satisfaction and technical expertise.

Job Locations and Reviews

Dalton F.
Dalton F. Checked in
Hanover, PA 17331
Review
Gary Hertsch was my technician today and he did a professional job. He explained everything he was doing and answered all of my questions. I would like for Gary to service my furnace every year!
Cindy Day - Westminster, MD 21157
Response from Modern Comfort:

Thank you for your kind words, Cindy! We appreciate your business and are happy to hear that Gary provided excellent service.

Dalton F.
Dalton F. Checked in
Upperco, MD 21155
Chadwick S.
Chadwick S. Checked in
Replaced oil tank gauge cover
Pikesville, MD 21208
Miles A.
Miles A. Checked in
check oil burner
Westminster, MD 21158
Dalton F.
Dalton F. Checked in
Towson, MD 21286
Gary H.
Gary H. Checked in
Performed tune up on Lennox oil furnace.
Westminster, MD 21157
installation of a 2 1/2 ton heat pump system
installation of a 2 1/2 ton heat pump system
installation of a 2 1/2 ton heat pump system
Edward B.
Edward B. Checked in
installation of a 2 1/2 ton heat pump system
Manchester, MD 21102
Gerald S.
Gerald S. Checked in
Edgewood, MD 21040
Miles A.
Miles A. Checked in
Check out heat pump
New Windsor, MD 21776
Damion S.
Damion S. Checked in
Clean and service
Orwigsburg, PA 17961
Gary H.
Gary H. Checked in
Completed tune up of Burnham boiler
Westminster, MD 21157
Byron E.
Byron E. Checked in
oil boiler burner Preventative Maintenance
Owings Mills, MD 21117
Miles A.
Miles A. Checked in
tune up oil burner
Myersville, MD 21773
Dalton F.
Dalton F. Checked in
Hampstead, MD 21074
Review
Excellent Service
Murray - Perry Hall, MD 21128
Response from Modern Comfort:

Thank you for giving us a 5-star review! We appreciate your business!

Review
I had a problem and they made time to come out the same day. Gerald was friendly and helpful, and really worked to diagnose the issue and give me options on what to do.
Meacham - Towson, MD 21286
Response from Modern Comfort:

Thank you for your kind words, Meacham! We appreciate your business and are always here to help. If you have any further questions or concerns, please don't hesitate to reach out to us.

Gerald S.
Gerald S. Checked in
Towson, MD 21286
Gerald S.
Gerald S. Checked in
Towson, MD 21204
Gerald S.
Gerald S. Checked in
Towson, MD 21204
Gerald S.
Gerald S. Checked in
Baltimore, MD 21214
Gerald S.
Gerald S. Checked in
Perry Hall, MD 21128
Dalton F.
Dalton F. Checked in
Westminster, MD 21158
Gerald S.
Gerald S. Checked in
Towson, MD 21286
Dalton F.
Dalton F. Checked in
Westminster, MD 21158
Review
Juan Lira and his Crew did great work replacing my water boiler unit. Arrived as scheduled, completed work in the time I was quoted and cleaned up well when finished.
Stephen Fink - New Windsor, MD 21776
Response from Modern Comfort:

Thank you for your kind words, Stephen! We appreciate your business and are glad to hear the Juan and his team got your boiler replaced in a clean, timely manner.

New boiler install
New boiler install
Juan L.
Juan L. Checked in
New boiler install
New Windsor, MD 21776
Miles A.
Miles A. Checked in
Replaced limit switch
Glenwood, MD 21738
Byron E.
Byron E. Checked in
oil Furnace Preventative Maintenance
Westminster, MD 21157
Dalton F.
Dalton F. Checked in
Westminster, MD 21157
Westminster, MD - installed a new Mitsubishi heat pump system
Steven B.
Steven B. Checked in
installed a new Mitsubishi heat pump system
Westminster, MD 21157
Dalton F.
Dalton F. Checked in
Westminster, MD 21157
Byron E.
Byron E. Checked in
oil burner furnace Preventative Maintenance
Mount Airy, MD 21771
Dalton F.
Dalton F. Checked in
Westminster, MD 21157
Andrew K.
Andrew K. Checked in
replaced boiler pressure relief valve
Eldersburg, MD 21784
Dalton F.
Dalton F. Checked in
Westminster, MD 21157
Review
Very nice and helpful
Elizabeth - Ellicott City, MD 21042
Response from Modern Comfort:

Thank you for your review! We are happy to hear that our technician was polite and helpful.

Andrew K.
Andrew K. Checked in
replaced air vents
Ellicott City, MD 21042
Miles A.
Miles A. Checked in
Tune up oil burner
Glenwood, MD 21738
Dalton F.
Dalton F. Checked in
Hampstead, MD 21074
Gerald S.
Gerald S. Checked in
Monkton, MD 21111
Andrew K.
Andrew K. Checked in
replaced oil filter
Sykesville, MD 21784
Review
very good services
Richard - Sykesville, MD 21784
Response from Modern Comfort:

We really appreciate you taking the time to share your feedback and leaving us a review.

Review
Excellent service!
LINDA - Marriottsville, MD 21104
Response from Modern Comfort:

Thank you so much for taking the time to leave a review! We value your opinion and appreciate your feedback.

Kenneth R.
Kenneth R. Checked in
Get boiler running for customer
Lykens, PA 17048
Dalton F.
Dalton F. Checked in
Waynesboro, PA 17268
Byron E.
Byron E. Checked in
oil boiler burner Preventative Maintenance
Marriottsville, MD 21104
Andrew K.
Andrew K. Checked in
replaced oil burner fuel pump
Sykesville, MD 21784
Dalton F.
Dalton F. Checked in
Waynesboro, PA 17268
Miles A.
Miles A. Checked in
check new system
Glenwood, MD 21738
Byron E.
Byron E. Checked in
oil Furnace Preventative Maintenance
Marriottsville, MD 21104
Damion S.
Damion S. Checked in
Repiping in tower city
Lykens, PA 17048
Damion S.
Damion S. Checked in
Noise and vibration on boiler
Lykens, PA 17048
Dalton F.
Dalton F. Checked in
Hagerstown, MD 21742
Andrew K.
Andrew K. Checked in
replaced oil burner ingitior.
Eldersburg, MD 21784
Dalton F.
Dalton F. Checked in
Smithsburg, MD 21783
Byron E.
Byron E. Checked in
oil burner boiler Preventative Maintenance
Westminster, MD 21157
Review
Always courteous and efficient, thank you! Great service.
Huntsberger - Middle River, MD 21220
Response from Modern Comfort:

Thank you for your kind words! We appreciate your business.

Review
Edward and his partner provided a great experience over the past two days. Tremendous communication on the state on the install. Great walk thru post installation. Completely respectful of our property. We have been Tevis/Modern Comfort customers for a long time, including another major project, and this was head and shoulders above our previous experience. Those were good, but this was exceptional. Edward and his partner deserves a raise or a bonus. Edward is a standard bearer for your company.
Al Monteiro - Marriottsville, MD 21104
Response from Modern Comfort:

Thank you for your kind words, Al Monteiro! We appreciate your feedback and will be sure to recognize Edward and his partner for their exceptional service.

Review
Dalton is very professional and was very respectful to me.
George - Westminster, MD 21158
Response from Modern Comfort:

Thank you for your kind words, George! We appreciate your feedback and are glad to hear that you had a great experience with Dalton. We will be sure to pass along your compliments to him.

Review
We've been using Modern Comfort for our annual heating system inspection for several years now and would say that Byron performed a very thorough inspection before ultimately providing the "all clear". He was very professional and provided updates along the way. Would definitely love to have Byron out for future system checks
Bill - Manchester, MD 21102
Response from Modern Comfort:

Thank you for your kind words, Bill! We're glad to hear that you were satisfied with Byrons work. We appreciate your business and look forward to serving you again in the future.

Review
Excellent 👍
Sharon - Chambersburg, PA 17202
Review
Great service as always
William - Reisterstown, MD 21136
Response from Modern Comfort:

Thank you for your 5-star review!

Review
Excellent service
Betty - Finksburg, MD 21048
Response from Modern Comfort:

Thank you for your 5-star review!

Review
Arrived on time, examined and solved problem, explained everything to me
Elaine - Hanover, PA 17331
Response from Modern Comfort:

Thank you for your 5-star review!

Review
Excellent servive
David - Hanover, PA 17331
Response from Modern Comfort:

Thank you for your 5-star review!

Review
Miles Albert was very courteous and professional. My water heater appears to be working fine now. Thank you.
Theresa - New Market, MD 21774
Response from Modern Comfort:

Thank you for your review, Theresa! We're glad to hear that Miles was able to get your water heater back up and running, and that he provided courteous and professional service.

Review
Excellent and timely service provided by Matthew
Isaac - Sykesville, MD 21784
Response from Modern Comfort:

Thank you for your kind words, Isaac! We are happy to hear that you an excellent experience with Matthew. We appreciate your business.

Review
Great
Dolores - Manchester, MD 21102
Response from Modern Comfort:

Thank you for your 5-star review!

Review
Excellent and thorough Very Professional
ROBERT - Stevenson, MD 21153
Response from Modern Comfort:

Thank you for your kind words! We appreciate your business and look forward to serving you again.

Review
he was great, would welcome him back anytime
JEAN - Sparks, MD 21152
Response from Modern Comfort:

Thank you for your kind words, JEAN! We appreciate your business and look forward to working with you again!

Review
Nice guy
Sandy - Westminster, MD 21157
Response from Modern Comfort:

Thank you for your kind words, Sandy! We appreciate your business and look forward to serving you again soon.

Review
Dalton was professional and went into detail about what be serviced and cleaned on our system. I would highly recommend Modern Comfert for your HVAC needs.
Mike - Westminster, MD 21158
Response from Modern Comfort:

Thank you for your kind words, Mike! We're glad to hear that you had a great experience with Dalton. We appreciate your continued business!

Review
We have been very impressed by Matt every time he comes. He is patient and listens to our concerns, is very considerate and helpful, knows the furnace and is good at diagnosing the issue. We feel confident when he comes that he will find the problem or keep searching until he does. Highly recommend him.
Barbara - Littlestown, PA 17340
Response from Modern Comfort:

We appreciate your kind words, Barbara! We're glad to hear that you're satisfied with Matt every time he services your equipment. Thank you for your continued business!

Review
Heating problem
James - Westminster, MD 21158
Response from Modern Comfort:

Thank you for your 5-star review!

Review
Very professional and polite .
Susan - Westminster, MD 21157
Response from Modern Comfort:

Thank you for your feedback and 5-star review!

Review
Byron does top notch work, friendly, thorough, and efficient. He answers any questions I have.
TERRY - Keymar, MD 21757
Response from Modern Comfort:

Thank you for your kind words, Terry! We're glad to hear that you're satisfied with our service. We appreciate your business and look forward to serving you again in the future.

Review
Matthew was fabulous. He was courteous, friendly and knowledgeable. He explained the issues and gave clear instructions for future maintenance.
Shannon - Westminster, MD 21157
Response from Modern Comfort:

Thank you for your kind words, Shannon! We're glad to hear that Matthew was able to assist you with your issues and provide clear instructions for future maintenance. We appreciate your feedback and business!

Review
Dalton is an extremely efficient abd diligent member of your team. He has serviced our home in the past and was very familiar with our equipment. Dalton is incredibly polite and takes time to explain what he's done.
Laura - Reisterstown, MD 21136
Response from Modern Comfort:

Thank you for the kind words, Laura! We appreciate your business and are glad to hear that you are satisfied with Dalton's service.

Review
Top-notch professional. Answered all my questions with clarity and understanding. Another excellent technician from Modern Comfort.
Randy - Sykesville, MD 21784
Response from Modern Comfort:

Thank you for your kind words! We're glad to hear that you had a great experience with our technician. We appreciate your business!

Review
Very Professional and polite. Informed me of how my system was doing.
Nakia - Pikesville, MD 21208
Response from Modern Comfort:

Thank you for your kind words! We appreciate your business.

Review
Mini split installation
Paul - Finksburg, MD 21048
Response from Modern Comfort:

Thank you for your 5-star review! We appreciate your business!

Review
Service very good.
TERRY - Westminster, MD 21157
Response from Modern Comfort:

Thank you for your 5-star review! We are happy to hear that you were provided with great service.

Review
showed up on time and completed their task in a timely manor
MATTHEW - Freeland, MD 21053
Response from Modern Comfort:

Thank you for your kind words! We appreciate your business and look forward to serving you again.

Review
The Gentleman was very kind and friendly. He explained everything he did.
James - Westminster, MD 21158
Response from Modern Comfort:

Thank you for your kind words! We're glad to hear that you had a great experience with our service.

Review
Dalton was very professional and helpful.
Pat - Taneytown, MD 21787
Response from Modern Comfort:

Thank you for your kind words, Pat! We're glad to hear that Dalton was able to provide you with amazing service. We appreciate your feedback and business!

Review
Great job! Quick and knowledgeable service!
Trish - Timonium, MD 21093
Response from Modern Comfort:

Thank you for your kind words! We appreciate your business.

Review
Dalton did an amazing job and was very knowledgeable!
Scott - Taneytown, MD 21787
Response from Modern Comfort:

Thank you for your kind words, Scott! We're glad to hear that Dalton provided excellent service and was knowledgeable. We appreciate your feedback.

Review
Service Tech said I would hear from the parts department regarding the dripping tempering valve that was noticed during the inspection. I haven’t heard anything about it in over 2 weeks.
Scott - Westminster, MD 21157
Response from Modern Comfort:

Thank you for your feedback Scott. Someone from our service team should be in touch with you to discuss the situation.

Review
Arrived on time and took care of business professionally. Very knowledgeable.
Eliadis - Dundalk, MD 21222
Response from Modern Comfort:

Thank you for your kind words! We're glad to hear that you had a great experience with our service. We appreciate your business!

Review
informed of estimated arrival
JOHN - Woodbine, MD 21797
Response from Modern Comfort:

Thank you for your 5-star review!

Review
Byron did an excellent job servicing our furnace today. He explained so much to us and answered all our questions. He is a really nice man.. Would love to have him service our furnace again in the future.
MICHAEL - Finksburg, MD 21048
Response from Modern Comfort:

Thank you for your kind words, Michael. We appreciate your business and look forward to serving you again in the future.

Review
Excellent
Melton - Edgewood, MD 21040
Response from Modern Comfort:

Thank you for your 5-star review!

Review
A copy of the maintenance report is not left with the customer. I was told that I would have to call into the MC office to get a copy. Most inconvenient.
RICHARD - Finksburg, MD 21048
Response from Modern Comfort:

Thank you for your feedback Richard. We hear your concerns. Please let us know if you need any of your invoices mailed or emailed to you.

Review
Never had has good of service as I have had today. Service was terrific and quick. Dalton was excellent, very nice and professional.
Dennis - Eldersburg, MD 21784
Response from Modern Comfort:

Thank you for your kind words Dennis! We are happy to hear that Dalton exceeded your expectations. We appreciate your business!

Review
Professional
J - Cockeysville, MD 21030
Response from Modern Comfort:

We appreciate your 5-star review! Thank you for your business!

Review
Byron did a great job. My furnace was very dirty due to erroneously missed maintenance and he really cleaned it up and it’s running very efficiently now! Very happy and relieved!!!
MARCIA - Westminster, MD 21158
Response from Modern Comfort:

Thank you for your 5-star review! We are happy to hear that that Byron was able to get your system cleaned and working efficiently again. We appreciate your business!

Review
Quick and thorough
Cindi - Union Bridge, MD 21791
Response from Modern Comfort:

Thank you for your 5-star review! We are happy to hear that you were provided with excellent service.

Review
Excellent Service
Morris - Taneytown, MD 21787
Response from Modern Comfort:

Thank you for your 5-star review! We appreciate your business!

Review
Miles arrived and replaced a condensate pump for the HVAC. He did a great job on a Christmas Eve service call!
Meyers - Westminster, MD 21158
Response from Modern Comfort:

Thank you for your 5-star review! We are happy to hear that Miles was able to get the pump replaced and you were able to enjoy your holiday!