FAQs (Frequently Asked Questions)

We specialize in the installation and repair of gas, electric, and oil furnaces. Our team is trained to work with all major brands, ensuring that no matter your system, we have the expertise to handle it. Whether it's a modern, energy-efficient model or an older, more traditional furnace, our technicians are equipped to provide top-quality service.

To maintain peak efficiency and prevent potential breakdowns, we recommend annual maintenance for your furnace. This routine check-up includes cleaning, inspection, and adjustment of your furnace components. Regular maintenance not only extends the life of your furnace but also ensures it operates safely and at optimal energy efficiency, which can save you money on utility bills.

Yes, we provide tailored boiler installation services for both residential and commercial settings. Our experts work closely with you to determine the best boiler system for your specific needs, considering factors like size, efficiency, and fuel type.

Yes, we do! We have Comfort Plans and Total Care Plans that provide various services, discounts, and special rates for our customers. If you would like to know more about these options, you can visit our e-store or contact us and request to speak with a customer service representative. We will gladly assist you in finding the plan that suits your home the most!

Common indicators that your boiler may need repairs include unusual noises (like banging or whistling), inconsistent heating, leaks, and a noticeable increase in energy bills. If you observe any of these signs, it’s important to contact us promptly to avoid more extensive damage.

Our team is proficient in installing, servicing, and repairing a variety of heat pump systems, including air-source, ground-source, and hybrid heat pumps. We assess your specific requirements and recommend the most suitable heat pump type, ensuring efficient heating and cooling in your space.

With proper maintenance, a heat pump typically lasts about 10-15 years. Factors like the type of heat pump, usage patterns, and how well it is maintained can affect its lifespan. Regular maintenance by a professional can help maximize its efficiency and longevity.

Ductless systems, also known as mini-splits, are an excellent solution for homes without existing ductwork. They are efficient, easy to install, and provide both heating and cooling capabilities. Ductless systems are also great for room additions, converted spaces, or areas where traditional ducted systems are impractical.

The installation of a ductless system is relatively quick and non-invasive, usually completed within a day. The duration can vary based on the number of indoor units being installed and the complexity of the setup.

It's essential to change the air filter in your furnace system regularly to maintain good air quality in your home. Depending on factors such as pets, allergies, and the age of your system, we suggest changing the filter every 30-60 days.

We offer a comprehensive range of indoor air quality services, including the installation of air purifiers, dehumidifiers, humidifiers, and ventilation systems. Our solutions are designed to improve the overall air quality in your home or business, enhancing comfort and health.

Annual servicing is recommended for indoor air quality systems. Regular maintenance ensures that these systems function effectively, maintaining optimal air quality and efficiency.

Yes, we do! Our team is available round the clock. However, please note that there may be additional charges for availing the after-hours service.

Preventative maintenance is crucial for extending the lifespan of your HVAC system, maintaining high efficiency, and preventing unexpected and costly repairs. Regular check-ups help identify potential issues before they become major problems, ensuring your system operates at peak performance.

Yes! Use Online Account Access to view your account information, check your balance, make payments, and more!

Yes. The payment and personal information you provide to us in the course of business are protected and safe. Our Secure Layer (SSL) software is the industry standard and is among the best available today for secure commerce transactions. It encrypts all your personal information, including credit card number, name and address, so that it cannot be read over the Internet.

Yes, we do! We have partnered with Synchrony Bank to offer our clients a safe and convenient way to pay for any services, parts, repairs, or installations!

Tevis Energy, Tevis Propane, and Tevis Home are all sister companies of ours! Modern Comfort Systems is the HVAC service provider that offers a comprehensive range of heating and cooling solutions to complete the full circle of offerings.